Privacy
Respecting and protecting your privacy is important to us and a priority in our continuing relationship. Ivy is responsible for protecting your personal information in its possession, including personal information that has been transferred to, or received from, a third party in the course of business activities for which you have consented.
Respecting and protecting the privacy of Ivy’s other stakeholder group is likewise important to us and is a priority in our continuing relationship. Examples of other stakeholders include, but are not limited to, individual contractors, job applicants, landowners, lease-grantors, shareholders, investment analysts, government contacts and scholarship recipients.
Ivy collects your personal information through various means, such as through personal contact, employment applications, via telephone and through any online forms you may complete on our website. We collect this information so we can manage our ongoing relationship with you.
What Information Does Ivy Collect?
We collect only the personal information you voluntarily provide in order to deliver the best possible service. This may include, but is not limited to, name, address, telephone number, facsimile number, email address, company name, title, etc.
What is the Information Used For?
Ivy collects information so that we can carry out one or more of the following:
- Verify your identity
- Understand your needs and eligibility for products and services
- Provide you with ongoing services relating to Ivy products and services;
- Include you in preferred customer activities
- Manage, develop and improve our business and operations;
- Assist in the development and marketing of our products and services
- To comply with any legal or regulatory requirements
Sharing of Personal Information
Ivy does not sell information to unrelated third parties. We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.
Securing Personal Information
Ivy takes great care to ensure your personal information is securely stored. Access to this information is restricted to authorized personnel of Ivy. Your personal information is held in confidence by Ivy, its subsidiaries and affiliates, or to third-party agents responsible for administering our programs, provided that such companies use the information only for the purposes for which it was disclosed, and agree to comply with Ivy's privacy policy.
Please note that your personal information that you disclose on a credit application will only be used to complete the necessary credit investigation and will not be used for marketing or other purposes, unless we ask for and receive your consent for such use(s).
If you wish to have your name removed from our telephone, mail or email marketing lists, please call us at 780.903.8110 or send an email to info@ivyenergy.ca.
Changes to This Online Privacy Policy
Ivy reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, Ivy recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the web site following any changes signifies your acceptance of these changes.